Privacy Policy

Effective Date: 30 March 2026

At Ikhlax, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.

We aim to handle your information responsibly and in accordance with applicable laws in Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and other relevant digital regulations. (Pakistan Today)

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our website or place an order, we may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Shipping and billing address
Order details and purchase history

Payment Information

Payment method details (processed through secure payment gateways)
Transaction records

Technical Information

IP address
Browser type and device information
Pages visited and interaction with the website

This information helps us operate our store and provide you with a better shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and deliver your orders
To provide customer support
To communicate order updates and shipping information
To improve our website and services
To prevent fraud or misuse of our services
To send promotional updates or offers (only if you choose to receive them)

We only collect information that is necessary to provide our services.

3. Sharing of Information

Ikhlax respects your privacy and does not sell or rent your personal information to third parties.

However, we may share limited information with trusted service providers when necessary to operate our business, such as:

Courier and delivery partners
Payment processing services
Website hosting and technology providers

These partners only receive the information required to perform their services.

We may also disclose information if required by law, government authorities, or legal proceedings.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss.

These measures may include:

Secure servers and encrypted connections (HTTPS)
Restricted access to personal data
Regular monitoring of our systems

However, while we strive to protect your information, no online system can guarantee complete security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

Understand how visitors use our website
Remember your preferences
Improve website performance

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

6. Third-Party Links

Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of incorrect information
Request deletion of your personal data (where applicable)

To make such a request, you may contact us using the details provided below.

8. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Maintain order records
Comply with legal or tax obligations

After this period, the data may be securely deleted or anonymized.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

10. Updates to This Policy

Ikhlax may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated policy will always be published on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Ikhlax
Email: ikhlaxwear@gmail.com
WhatsApp: +92 3326421874

Ikhlax | Wear What Matters