Terms and Conditions
Effective Date: 30 March 2026
Welcome to Ikhlax.
These Terms and Conditions outline the rules and regulations for the use of the Ikhlax website and services. By accessing this website or placing an order, you agree to comply with and be bound by the following terms.
If you do not agree with any part of these terms, please do not use our website.
Throughout this document, the terms “we”, “us”, “our”, or “Ikhlax” refer to the brand Ikhlax, and “you” or “customer” refers to the person using this website or purchasing products from us.
1. Use of Our Website
By using our website, you confirm that:
You are at least 18 years old or using the website under the supervision of a parent or guardian.
All information provided by you is accurate and truthful.
You will not use the website for any illegal or unauthorized purpose.
We reserve the right to refuse service or cancel orders if we believe a user has violated these terms.
2. Products and Services
Ikhlax sells clothing and related products through this website.
We strive to ensure that:
Product descriptions are accurate
Images represent the actual product as closely as possible
Pricing information is correct
However, minor variations in color, design, or appearance may occur due to screen settings or production differences.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Pricing and Payments
All prices displayed on the website are in Pakistani Rupees (PKR) unless stated otherwise.
We reserve the right to:
Change prices at any time
Correct pricing errors if they occur
Payment methods may include:
Cash on Delivery (COD)
Online payment options available at checkout
Orders will only be processed after successful confirmation of the order.
4. Order Acceptance and Cancellation
Once you place an order, you will receive a confirmation message or email.
However, order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse an order for reasons including:
Product availability issues
Errors in pricing or product information
Suspected fraudulent activity
Courier service limitations in certain areas
Orders may be cancelled before shipment by contacting our support team.
Once an order has been shipped, cancellation may not be possible.
5. Shipping and Delivery
Ikhlax delivers products across Pakistan through trusted courier partners.
Estimated delivery times depend on your location and may vary due to:
Courier delays
Weather conditions
High order volume
Public holidays
Ikhlax is not responsible for delays caused by courier companies or circumstances beyond our control.
6. Returns and Exchanges
Ikhlax offers a 7-day return or exchange window from the date of delivery.
Conditions for returns include:
Product must be unused and in original condition
Original tags and packaging must be intact
Proof of purchase may be required
If a product is defective or damaged, we will arrange an exchange at no additional cost.
If a return is requested without any defect, return shipping costs may be the responsibility of the customer.
Shipping and COD charges are non-refundable.
Please refer to our Return & Refund Policy page for complete details.
7. Intellectual Property
All content on the Ikhlax website, including but not limited to:
Logos
Designs
Images
Text
Graphics
is the intellectual property of Ikhlax and is protected by applicable copyright and trademark laws.
You may not:
Copy
Reproduce
Republish
Distribute
Use our content for commercial purposes
without prior written permission from Ikhlax.
8. User Content and Comments
If our website allows users to submit reviews, comments, or other content:
You are responsible for the content you post.
The content must not contain unlawful, offensive, defamatory, or harmful material.
Ikhlax reserves the right to remove any user content that violates these rules.
By submitting content to our website, you grant Ikhlax the right to use, display, and reproduce that content for promotional or operational purposes.
9. Links to Other Websites
Our website may contain links to third-party websites.
These links are provided for convenience only. Ikhlax does not control or take responsibility for the content, policies, or practices of third-party websites.
Users are encouraged to review the privacy policies of those websites before using them.
10. Limitation of Liability
To the fullest extent permitted by law, Ikhlax shall not be liable for any direct or indirect damages arising from:
Use of our website
Delays in delivery
Product misuse
Errors in product descriptions or pricing
Our liability shall be limited to the value of the product purchased.
11. Force Majeure
Ikhlax shall not be held responsible for delays or failure to perform obligations due to circumstances beyond our control, including but not limited to:
Natural disasters
Government regulations
Strikes or labor disputes
Internet or technical failures
Courier disruptions
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.
We encourage you to read the Privacy Policy to understand how your personal data is handled.
13. Changes to These Terms
Ikhlax reserves the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately once published on this page.
Continued use of the website after changes are posted means you accept the updated terms.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the courts of Pakistan.
15. Contact Information
If you have any questions about these Terms and Conditions, you may contact us:
Ikhlax
Email: ikhlaxwear@gmail.com
WhatsApp: +923326421874
Ikhlax | Wear What Matters
