Frequently Asked Questions
Read the FAQs and if you still have a question or need support on your order. Contact our Whatsapp Support Team below.
Who runs ikhlax?
Assalamu Alaikum,
My name is Muhammad Umair and I started Ikhlax with a simple mission to build a clothing brand that blends faith, culture, and modern style.
For years, I have been working in brand promotion and digital marketing for clients in countries like Italy, USA, and Germany. Through this experience, I helped many brands grow and build strong identities.
But eventually I realized something important, it was time to use these skills to build something meaningful for our own community.
Ikhlax was created to bring Islamic reminders into everyday fashion, so that what we wear can also inspire goodness and Barakah.
Our goal is to build a brand Muslims feel proud to wear, a brand that carries purpose, identity, and values.
Your support means everything and helps this mission grow further, In Sha Allah.
Where is ikhlax based?
Ikhlax is a Pakistan-based brand.
We operate and ship orders from Pakistan to customers across the country.
What makes Ikhlax different from other clothing brands?
Ikhlax is not just about clothing.
Our designs are created to carry meaningful reminders that benefit both Dunya and Akhirah.
Instead of empty logos, our clothing reflects faith, identity, and purpose turning everyday fashion into something that inspires goodness.
Do you deliver all over Pakistan?
Yes. We deliver across Pakistan including major cities and most towns through our courier partners.
Delivery availability depends on courier coverage in your area.
Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) across Pakistan.
You can also pay through available online payment methods like VISA MASTERCARD, Easypaisay, Jazz Cash and Bank Transfer during checkout.
What is the quality of your T-shirts?
We focus on premium quality clothing.
Our products are designed to provide:
• Comfortable fabric
• Durable prints
• Clean modern fits
• Long-lasting wear
We carefully select materials so that every Ikhlax piece feels premium and meaningful.
How long does delivery take?
Delivery time usually depends on your city.
Typical delivery times are:
• Major cities: 4–5 working days
• Other areas: 6–7 working days
During busy seasons or sales, delivery may take slightly longer.
Can I return or exchange my order?
Yes. We offer a 7-day return or exchange policy.
If the product is defective or damaged, we will cover the return shipping and provide a replacement.
If the return is requested without a defect, the customer may need to cover return shipping charges.
Please see our Return & Refund Policy page for full details.
What if I receive a damaged or defective item?
If your product arrives damaged or defective:
Contact us within 7 days of delivery
Share your order number
Send photos of the issue
After verification, we will arrange an exchange at no extra cost.
How do I choose the correct size?
We strongly recommend checking the size chart available on each product page before placing an order.
This helps ensure the best fit and reduces the need for exchanges.
How can I contact ikhlax?
You can reach us easily through:
WhatsApp: +923326421874
Email: ikhlaxwear@gmail.com
Our support team will be happy to assist you.
